Water Damage Restoration FAQs

Most commonly, water damage will lead to standing water, contamination, property damage, and mold growth.

Our water damage restoration process involves utilizing advanced restoration equipment and thorough techniques to remove standing water, treat any contamination, prevent mold growth, and repair any damage to the structure itself.

We begin by drying the property. It is a simple step that makes a big difference in the long run. Then, we remove any carpeting or padding that cannot be salvaged due to water damage. From there, we are able to restore your personal belongings, clean and dehumidify each affected room, and repair the damage.

The total cost of water damage restoration varies depending on a few factors. For instance, we’ll consider the scope of the damage, the size of the home, and whether materials are required to complete the necessary repairs.

Primarily, water damage is caused by a burst pipe, slow plumbing leak, rainfall, or due to flooding in the area. We can thoroughly treat any cause of water damage.

Absolutely – water damage often goes unnoticed when it stems from a plumbing leak behind the walls. In time, you’ll notice wet patches, mildew odors, and then noticeable water damage.

From the first moment you spot water damage, you should be reacting. Start by turning off the water supply to the entire house to prevent the further spread of water damage. Then, call Restoration 1 of Birmingham. We’ll send a team out shortly.

You can start by looking online. The internet has become a fantastic place to source local businesses. You can check online reviews, examine offered services, and much more.

Filing an insurance claim is relatively easy. Simply call your insurance provider and explain the situation. They’ll want some form of proof. You’ll need to snap a few photographs of the damage or take video. Then, they’ll send out an insurance adjuster to examine the damage firsthand. Be sure not to perform any permanent repairs or restoration work before then.

Removing standing water is best left to the experts. In a pinch, you can use old towels, a mop and bucket, or a wet vacuum from a local hardware store to begin removing standing water.

Fire & Smoke Damage Restoration FAQs

During a fire, focus on getting yourself and your family somewhere safe. Then, call 9-1-1 for emergency services. Once the fire department has the blaze under control, contact Restoration 1 of Birmingham. We’ll send a team straight over to begin cleanup and restoration of the fire damage.

We cannot give a specific timeline without first examining the damage. Our team will thoroughly assess the structure and actively seek out any underlying damage. We’ll then consider how best to move forward and keep you in the loop throughout the entire process.

We do not recommend anyone but our team entering the home after the fire. The risk of contamination, structural integrity issues, and injuries are far too great. Our team is better equipped and trained to handle the inspection.



Again, we urge you not to re-enter the property. Our restoration team is committed to cleaning the fire and smoke damage in the most thorough manner possible. We bring in advanced restoration equipment.

Any item left in the home during the fire damage restoration and cleanup process will be thoroughly assessed regarding condition and whereabouts. We’ll provide you with a detailed list of any item we discovered during our process.

Following a significant house fire, structural integrity, contamination, and injury are always our top safety concerns. As such, we recommend only our team entering the property for the time being.

You may not have time to grab any items while escaping from the blaze. During the restoration process, our team will do our best to salvage your possessions and return any items to you that we can. Please be patient, as we are known for being thorough in our processes.

Again, we will keep a detailed list of any items we find during the restoration process. You can then use this list to file an insurance claim and receive coverage.

If there are any unique or special items you need us to locate, please let the on-site team know immediately. Give us a detailed description and last known whereabouts so we may make a conscious effort to find these items promptly.

Typically, the homeowner is responsible for payment. However, most will speak with their insurance company to file a property damage claim. The insurance company will send an adjuster to examine the damage firsthand. From there, you’ll either be approved or denied, and coverage will be granted if approved.

At the very least, we recommend calling your insurance company. Many homeowners choose not to follow through with an insurance claim as it will raise their premium. They would rather pay out of pocket for minor repairs.

Yes, we will make ourselves available to speak with the insurance adjuster and answer any questions they may have.

Our team is thoroughly trained and equipped to handle asbestos, lead, and other known contaminants. However, for severe contamination, we may need to call in a specialist.

Restoration 1 will happily provide minor upgrades or remodeling work to your home during the reconstruction phase. For more extensive work, we recommend speaking with a local contractor for more information.

Mold Remediation FAQs

Both mold and mildew are a type of fungus. Mildew is relatively simple to clean and not typically as harmful as mold. Mold, on the other hand, is indicative of a larger infestation and problem in your home.

Most mold is fuzzy and grows in a raised formation on any surface it inhabits. Typically, mold is dark green to dull gray, sometimes even black in worst case scenarios.

The cost for mold remediation, like water damage restoration, varies significantly. We can provide a thorough estimate once our team has an opportunity to assess the damage firsthand, though.

Following any type of water damage, mold can grow and spread in as little as 48 hours.

Yes, we always recommend hiring a mold expert to tackle mold remediation. It is far too easy to make a mistake and spread mold spores further into the property. The situation will only worsen.

Completely removing mold can take anywhere from a few days to a few weeks. We’ll know more and can provide a better time frame once we assess the mold infestation in your home or business.

Mold remediation is the process of treating the underlying source of the mold, preventing the spread of mold spores, and eradicating the current infestation. At the same time, we also sanitize the area to ensure mold does not return or affect the indoor air quality in your property.

Our team is equipped with advanced mold detection equipment and years of training to track mold growth. We know where to look following water damage or moisture issues.

Mold is known to cause a number of health concerns, including respiratory illness, coughing, wheezing, asthma, and skin irritation. In worst case scenarios, mold can lead to depression, internal bleeding, lung damage, and even death.